WhatsApp, SMS and webchat
Customers increasingly prefer to message. Bring WhatsApp, two-way SMS and webchat into one shared inbox alongside your phones, so the whole team can reply from one place.
Messages are routed to the right team like calls, with assignment, notes and history against each contact. Send appointment reminders and delivery updates by SMS, and let customers reply.
WhatsApp Business messaging follows Meta's rules on templates and opt-in, which we help you set up.
What is included
Shared inbox
WhatsApp, SMS and webchat in one view.
Two-way SMS
Send and receive texts from your business number.
WhatsApp Business
Verified business profile and templates.
Webchat widget
Chat on your website with hand-off to WhatsApp or a call.
Automations
Reminders, confirmations and away messages.
CRM sync
Conversations logged to the customer record.
How we set it up
Pick channels and numbers.
Verify WhatsApp Business and set templates.
Add the webchat widget.
Train the team on the shared inbox.
Who it suits
- Appointment reminders
- Delivery and job updates
- Customer service
- After-hours enquiries
Guide price
From£5per number / month
Excludes VAT. Your quote depends on users, numbers and call volumes.
WhatsApp, SMS and webchat across the UK
We deliver whatsapp, sms and webchat to businesses throughout England, Scotland, Wales and Northern Ireland. Popular locations include:
Questions we get asked
Something else on your mind? Call 020 7112 8558 or send us a message and a telecoms specialist will reply.
Can we text from our landline number?
Many geographic and 03 numbers can be text-enabled for two-way SMS. We confirm when you order.
Get a quote for whatsapp, sms and webchat
Tell us how your business takes calls today and we will recommend a setup, with a clear monthly price. Most quotes are ready the same day.
- UK-based support team
- Free setup and number porting on most plans
- Monthly rolling options available
- No obligation quote
Prefer to talk? Call 020 7112 8558, Monday to Friday, 9am to 5.30pm.