Business phone systems and VoIP in Durham
From one-person firms to multi-site teams, Durham businesses rely on Alltone Telecoms for phones, numbers and call handling that work from any location. Local numbers, UK-based support and no lines to install.
Telecoms for Durham businesses
Whether you trade from a high street unit in Durham, an industrial estate or a home office, a virtual 0191 number keeps a local presence while calls ring the phones you choose.
We set up and support everything remotely, and our services are delivered across England. Where an engineer visit is needed for broadband, leased lines or cabling, we arrange it through national partners.
Durham at a glance
| Area code | 0191 |
|---|---|
| Number format | 0191 xxx xxxx |
| County or area | County Durham |
| Region | North East England |
| Freephone and national | 0800, 0808, 0330, 0333 |
Services in Durham
Choose a service to see what is included, or ask us to quote for a complete setup.
- Business VoIP phone systems in DurhamCloud phone system with apps, desk phones and a web dashboard.›
- Inbound call management in DurhamRoute every incoming call to the right person, team or site.›
- Call answering service in DurhamLive UK receptionists who answer in your company name.›
- Outbound calling in DurhamShow your business number, record calls and stay within Ofcom rules.›
- Microsoft Teams calling in DurhamMake and take real phone calls inside Microsoft Teams.›
- PSTN switch-off migration in DurhamMove off analogue and ISDN lines before they are retired.›
- Business broadband in DurhamFull fibre and FTTC broadband with static IPs and UK support.›
- Leased lines in DurhamDedicated, symmetrical fibre with a fix-time SLA.›
A local 0191 number for your business
People are more likely to answer and return calls from a number they recognise. A 0191 number gives you a Durham presence on your website, Google Business Profile and adverts, while calls ring whichever phones you choose.
Durham business phone questions
Something else on your mind? Call 020 7112 8558 or send us a message and a telecoms specialist will reply.
What is the area code for Durham?
The area code for Durham is 0191. Local numbers are written in the format 0191 xxx xxxx. The 0191 code is also used in Newcastle upon Tyne, Gateshead, Sunderland, South Shields.
Can I get a 0191 number if my office is not in Durham?
Yes. A virtual 0191 number can ring any phone in the UK, which is useful if you serve customers in Durham from another base or work from home. The number should be used for genuine business in or with the Durham area.
Can I keep my existing Durham number if I move to VoIP?
Yes. We port 0191 numbers from your current provider to our cloud platform, so you keep your number and stop paying for the old line.
How does the PSTN switch-off affect businesses in Durham?
Openreach is retiring the analogue phone network across the UK, including County Durham, with a fixed date of 31 January 2027. Any business in Durham still using analogue or ISDN lines, or devices that depend on them, needs to move to a digital service.
Get a quote for your Durham business
Tell us how your business takes calls today and we will recommend a setup, with a clear monthly price. Most quotes are ready the same day.
- UK-based support team
- Free setup and number porting on most plans
- Monthly rolling options available
- No obligation quote
Prefer to talk? Call 020 7112 8558, Monday to Friday, 9am to 5.30pm.