VoIP guide
A PBX is the brain of a phone system. It can sit in your comms cupboard or in a provider's data centre. Here is how the two compare.
| Cloud PBX | On-premise PBX | |
|---|---|---|
| Upfront cost | Low | Hardware and installation |
| Maintenance | Provider handles updates | You or a maintainer |
| Remote working | Built in | Often needs extra licences |
| Resilience | Calls reroute if your site fails | Site outage stops calls |
| Control | Dashboard | Full hardware control |
Sites with strict data rules, very poor internet, or a recent PBX with years of life left. SIP trunks keep these systems running after ISDN closes.
Something else on your mind? Call 020 7112 8558 or send us a message and a telecoms specialist will reply.
Reputable providers encrypt calls, use secure data centres and offer fraud controls. Check where data is held and how access is managed.
Tell us how your business takes calls today and we will recommend a setup, with a clear monthly price. Most quotes are ready the same day.
Prefer to talk? Call 020 7112 8558, Monday to Friday, 9am to 5.30pm.